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 Problem to upload an avatar

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BruecknerAmbient
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Age: 49
Joined: 11 May 2011
Posts: 5127
Location: Mainz


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PostPosted: Wed May 25, 2011 4:44 pm    Problem to upload an avatar Reply with quoteBack to top

Hi!

I would love have some nice (or other...) little picture, too.

But unfortunately, each time I try to upload one (and I tried quite a few times...), it's rejected with either the warning:

Quote:
"The avatar image file size must be less than 10 KB"


or

Quote:
"The avatar must be less than 130 pixels wide and 100 pixels high" -


ALTHOUGH the files I attempted to submit are obviously considerably smaller than both of those requested sizes.

I also tried different file formats (JPG, gif, tif) with no success.
Those pics were edited/created with Photoshop - I‘m a graphical designer and printer and I know those files are technically flawless.

What to do?

Could it be a Mac problem for some reason?

By the way, I had the same problem also at another forum, the old KS forum of The Bishop, if I recall it correcly. Didn't take the time then to ask what the trouble is, though...

Any tip would be appreciated - thank You in advance!

Cheers,
- Michael -

_________________
M I C H A E L B R Ü C K N E R
http://michaelbrueckner.bandcamp.com

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VCO1
One of the Coolest Member





Joined: 03 Feb 2007
Posts: 2268


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PostPosted: Wed May 25, 2011 8:16 pm    (No subject) Reply with quoteBack to top

That's strange. I'll look into it.

I've sent you a PM with further info.

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